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FAQ

 

Here are frequently coming questions.

We will do our best to promote customers' convenience.

How can I upgrade to a new version?

It doesn’t need any user operation. TransAssist automatically checks and upgrade itself if there is a new version available.

 

How can see a translated string when I am watching movie?

Please click “Select” button, and drag the area that contains subtitle string.

After this, click “Start” button.

Then the original string and translated string will be appeared on textbox.

 

How can I translate strings instantly?

Please confirm desired language first, and click “Select” button, drag string area while pressing ctrl key simultaneously.

Once you release mouse button, translated string will be appeared on textbox.

 

When I interface with message saying "Failed to get a token from the Microsoft."?

XinXing TransAssist uses Micorsoft Translator API.

A token must be needed for translation, and it must be updated continuously in every certain period.

So when it fails to get token as unwanted matters such as connection problem, it arises such a message.In this case, please check the internet connection or wait for a few seconds, and try again.

How can I generate a translated subtitle file?

XinXing TransAssist can generate subtitle file from movie embedded subtitle or make a new translated subtitle file.

Please click “Tool” button and confirm desired language.

And open or drag & drop a movie (or subtitle) file.

Please confirm the output file path and click “Start” button.

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